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FAQ's Shipping Policy Size Chart Return & Refund Policy Payments

FAQ's

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We offer frocks in sizes ranging from 18x30, suitable for children aged 2 to 8 years.

 

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Our frocks are made from premium materials such as silky denim, soft cotton, and other high-quality fabrics to ensure comfort and style.

 

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You can place an order by contacting us directly via phone at 9920518131 or by emailing us at deandco.info@gmail.com. We are also available for in-store shopping at our Mumbai location.

 

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Yes! You are welcome to visit our store in Mumbai, Maharashtra for a personalized shopping experience. Contact us for our exact location and store hours.

 

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Yes, we do accept bulk and wholesale orders. For more information, please reach out to us directly at deandco.info@gmail.com.

 

Shipping Policy

Thank you for shopping at AIM BROS - DE & CO. We want to provide you with clear information about our shipping procedures to ensure a positive shopping experience.

1. Processing Time:

Orders are typically processed within 14 business days from the date of purchase. This processing time may vary based on product availability and order volume.

2. Shipping Methods:

We offer the following shipping methods:

  • Standard Shipping: 2 to 4 Days
  • Express Shipping: 1 to 3 Days

Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances, such as weather conditions or carrier issues.

3. Shipping Rates:

Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs at the checkout before completing your purchase.

4. Shipping Destinations:

We currently offer shipping to addresses within [list of countries or regions]. If you are located outside these areas, please contact our customer support team at [customer support email] to inquire about shipping options.

5. Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

6. International Shipping:

For international orders, please be aware that customs duties and taxes may apply. These fees are the responsibility of the customer. Please check with your local customs office for information on potential charges.

7. Undeliverable Packages:

If a package is undeliverable due to an incorrect address provided by the customer or other reasons, the customer will be responsible for any additional shipping charges incurred for re-sending the package.

8. Contact Us:

If you have any questions about our shipping policy, please contact us at:

Email: aimbrosindiagmail.com

Address: Shop No. 100AF, GALA NO 11/A, FAROOQUE SETH CHAWL, TAKSHASHILA NAGAR, KURLA E, Mumbai Suburban, Maharashtra, 400070

9. Changes to Shipping Policy:

We reserve the right to update or modify our shipping policy at any time. Any changes will be effective upon posting on our website.

By purchasing on our website, you agree to and accept the terms of this shipping policy.



Size Chart

Return & Refund Policy

Thank you for shopping at AIM BROS - DE & CO. We want to ensure that you are completely satisfied with your purchase. Please read our return policy carefully.

1. Eligibility for Returns:

You may return items under the following conditions:

  • The item is unused, unworn, and in its original packaging.
  • You received a defective or damaged item.
  • You received the wrong item.

2. Return Period:

You must initiate the return process within 14 days from the delivery date. After this period, we may not be able to process your return.

3. How to Initiate a Return:

To initiate a return, please get in touch with our customer support team at [customer support email] with the following information:

  • Order number
  • Description of the issue
  • Clear photos showing the defect or damage (if applicable)

Our customer support team will provide instructions on how to proceed with the return.

4. Return Shipping:

For eligible returns due to defects, damages, or errors in the order, we will provide a prepaid shipping label. For other types of returns, you may be responsible for the cost of return shipping. Please follow the return instructions provided by our customer support team.

5. Refund Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.

6. Non-Returnable Items:

Certain items are non-returnable, including:

  • Items marked as final sale
  • Gift cards

7. Late or Missing Returns:

If you haven't received a refund within the specified timeframe, please check your bank account or contact your credit card company. It may take some time before your refund is officially posted.

8. Contact Us:

If you have any questions about our return policy, please contact us at:

Email: aimbrosindia@gmail.com

Address: Shop No. 100AF, GALA NO 11/A, FAROOQUE SETH CHAWL, TAKSHASHILA NAGAR, KURLA E, Mumbai Suburban, Maharashtra, 400070

9. Changes to Return Policy:

We reserve the right to update or modify our return policy at any time. Any changes will be effective upon posting on our website.

By purchasing on our website, you agree to and accept the terms of this return policy.

Thank you for shopping at AIM BROS - DE & CO. We appreciate your business and want to ensure your satisfaction with our products. Please read this policy carefully regarding refunds.

1. Eligibility for Refund:

We only issue refunds for items that meet the following conditions:

  • The item is defective or damaged upon receipt.
  • The wrong item was sent.

2. Notification of Issue:

If you receive a defective or damaged item or if there is an error in your order, please contact us immediately at [customer support email] with the following information:

  • Order number
  • Description of the issue
  • Clear photos showing the defect or damage

3. Refund Process:

Once we receive your email and assess the situation, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 5 to 7 Working Days.

4. Non-Refundable Items:

Certain items are non-refundable, including:

  • Items marked as final sale
  • Gift cards

5. Return Shipping:

If you are eligible for a refund due to a defective or damaged item, we will provide instructions on how to return the item. You will be responsible for the cost of return shipping unless otherwise specified by our customer support team.

6. Late or Missing Refunds:

If you haven't received a refund within the specified timeframe, please check your bank account or contact your credit card company. It may take some time before your refund is officially posted.

7. Contact Us:

If you have any questions about our refund policy, please contact us at:

Email: aimbrosindia@gmail.com

Address: Shop No. 100AF, GALA NO 11/A, FAROOQUE SETH CHAWL, TAKSHASHILA NAGAR, KURLA E, Mumbai Suburban, Maharashtra, 400070

8. Changes to Refund Policy:

We reserve the right to update or modify our refund policy at any time. Any changes will be effective upon posting on our website.

By purchasing on our website, you agree to and accept the terms of this refund policy.



Payments Option

To make sure your online shopping experience is effortless and safe, we offer various payment methods to choose from. All transactions on our website are safeguarded by the most advanced technological systems available: all transactions are processed by a secure online payment gateway, which transfers the payment information using the highest safety standards. Your personal data and payment information is encrypted to ensure that your data is completely unreadable to third parties. After completing your purchase, we will send you a summary of your order via email. Remember that you can check the status of your order at any time through your account or by contacting our Customer Care.
We accept all debit/ credit cards (VISA, Mastercard, Rupay, UPI & Razorpay), COD.

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